Privacy Policy
Effective: 27 October 2026
Payment processor
Subscription checkout is provided through Lemon Squeezy. The provider processes billing details; TALEZYRA receives subscription status and transaction identifiers to manage reading access.
Who operates this service
This policy describes how TALEZYRA processes personal information when you visit the website, create an account, read stories, make payments or contact support. Our contact address appears at the end of this policy.
Information we collect
We process account name, email address and a securely hashed password; selected interface language; session and authentication cookies; saved stories and reading progress; membership dates; payment provider, transaction reference, amount and payment status; and support messages, copyright reports and evidence links you choose to provide. Server logs may include IP address, user agent, request time and errors.
Why we use this information
We use this data to create and secure accounts, verify payments, provide purchased reading access, remember progress and preferences, investigate fraud and misuse, answer support requests, handle copyright complaints and meet legal or accounting duties. We do not require you to submit sensitive identity documents through the public support form.
Payments and processors
Payments are processed by the payment provider configured for checkout, which may include Lemon Squeezy, Stripe or PayPal. We process verified transaction and subscription status to grant access and resolve disputes. We do not store full payment card numbers.
Cookies and similar technologies
Essential cookies maintain your login session and security. The website may also remember your language choice. For more information read our Cookie Policy. If additional analytics or marketing technologies are introduced, this policy and relevant controls should be updated before their use.
Sharing, retention and security
We disclose data to necessary hosting and payment processors, to authorities when legally required, and to relevant parties where reasonably necessary to investigate a rights claim. We keep data as long as necessary for the described purposes, contractual or legal record-keeping and dispute handling. We use access restrictions and appropriate technical safeguards, but no internet service can promise absolute security.
Your choices and requests
Depending on applicable law you may request access, correction or deletion of your personal information, object to certain processing or request a copy of data. Some transaction and complaint records may need to be kept for legitimate legal reasons. Contact support with your account email; we may need to verify that the request is yours.
International visitors and changes
Our infrastructure and payment providers may process information outside your country, subject to applicable safeguards. We may revise this policy when service features, providers or legal requirements change; the updated version will appear on this page with its effective date.
Questions or requests?
Contact our support team for account, payment, privacy or copyright requests.
Contact supportSupport@talezyra.com